Privacy Policy
Maven West Clothing and its affiliates and subsidiaries (collectively “Maven West” “We” Us” or “Our”) respect your concerns about privacy. This Privacy Policy applies to personal information We collect on this website (“Maven West Website”) and any other website, mobile device application, social media Internet property or related services owned or operated by Maven West (collectively, the “Sites”). Maven West will be the owner and data controller of any personal information collected from you via the Site(s). This Privacy Policy does not apply to information collected through any other website. From time to time, Maven West may modify this Privacy Policy. In that event, the modified Privacy Policy will appear at this location. In certain circumstances, you may be notified of such changes by email or other means. This Privacy Policy is incorporated into, and is part of, the Maven West “Terms of Use” which govern your use of the Sites. Your access to and use of the Sites is undertaken at Your own risk. If You do not want your personal information used for the purposes set out in this Privacy Policy, then We recommend that you do not visit the Sites or otherwise disclose any personal information to Us.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
NOTE FOR INTERNATIONAL USERS: If you are accessing the Sites from outside of the United States of America (“United States”) and place an order, then you will be subject to the Terms & Conditions and Privacy Policy of Maven West U.S. Privacy Policy. Maven West will be a data controller in its own right in respect of any personal information it holds to arrange delivery or tracking for example, such as Your name, address and other contact information. We will treat your information in accordance with this Privacy Policy. You further understand that your information is being sent to the United States, whose laws may not provide as many protections as those in your country (see the “Data Transfer” section below for more information).
1. Purpose
Your privacy is important to Us. This Privacy Policy has been developed as an extension of Our commitment to combine the finest quality products and services with the highest level of integrity in dealing with Our customers. This Privacy Policy describes the types of personal information We obtain about you when you visit Our Sites, how We use this information, with whom We share it, and the choices available regarding Our use of the information. We also describe the measures We have adopted to protect your information and how you can contact Us about Our privacy practices.
2. What Information Is Collected?
User-Provided Information
We collect personal information from users of the Sites through users’ activities, transactions and completion of online forms. Information We collect may include your name, contact information and birthdate. We might also collect information about your purchases. Such information is collected, for example, when users register or subscribe for accounts, electronic newsletters or features on the Sites, make online purchases, enter sweepstakes or contests, complete surveys, post materials, contribute to a chat room, bulletin board, list serve, blog, wiki or other open forum that We may make available on or through the Sites, submit a comment or question to Us using the “Contact” feature or similar feature on the Sites, send Us an email or in any other way submit personal information to Us via Our Sites. We may also keep a record of your product interests and purchases online and in stores. You may be able to send information about Our products and services to your friends and family members through the Sites by clicking on an “Email to Friend” or similar button on the Sites or in an email that We have sent you. In some of these cases (unless you simply forward Our email on your own), you may provide the name and email address of your friend or family member to Us. You may also be able to send an online card or message to a friend or family member, or send them a gift or gift certificate. If so, you may be required to provide Us with your friend’s or family member’s personal information. Please ensure the recipient’s contact information or other personal information is accurate and that he or she has consented to such sharing or receiving email communications from Us. The information you provide about the recipient will be treated in accordance with this Privacy Policy.
We collect the information described in this section only if you choose to share such information with Us. If you choose not to provide the information We request, then We may not be able to respond to your or provide you with Our products services.
We receive personal information, such as users who came to Our Sites but did not purchase goods, from various third-party sources.
Information We Obtain Through Cookies and Other Technologies
When you interact with Our Sites, We obtain certain information using cookies, web beacons (including pixels and tags), web server logs and other automated technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information We obtain in this manner may include your device IP Address and other identifiers associated with your device, domain name, location, language preferences, web browser characteristics, and device characteristics. We may also record the referring website or search engine that brought you to the Sites; the pages you visit on the Sites; the website you visit after the Sites; the ads you view or click on; your product interests and purchases; any search terms you have entered on the Sites or a referral site; and other web usage activity. With respect to location information, We collect information (1) when a user subscribes to Our Newsletter, in which case We capture the user’s full shipping, billing, and IP addresses and the information provided by the user’s browser, including language and country setting and (2) when a purchase is made, in which case We capture the user’s full shipping, billing, and IP addresses and the information provided by the user’s browser, including language and country setting.
To the extent required by applicable law, We will obtain your consent for using cookies or similar technologies.
3. How Is the Collected Information Used?
We use the personal information We obtain as described in this Privacy Policy and rely on a number of legal bases to do so as described further below, including where (1) necessary for the performance of a contract with you or to take pre-contractual steps at your request; (2) necessary for Our legitimate business interests or those of third parties; (3) necessary for compliance with a legal obligation, a court order, or to exercise or defend legal claims; or (4) you consent to the processing, which consent you can withdraw at any time.
We use the information We collect where necessary to perform a contract with you or to take steps at your request prior to entering into a contract, including to (1) provide customer support; (2) transact with you and provide you with Our products and services; (3) process and fulfill your order and keep you informed about the status of your order; and (4) create and manage your account with Maven West.
In addition, We use the information We collect if We have a legitimate interest to do so, including to (1) operate, develop, evaluate and improve the Sites and Our business (including developing new products and services; enhancing and improving Our products and services; managing Our communications; analyzing Our products and services and customer base; analyzing the effectiveness of Our marketing efforts; performing data analytics; and performing accounting, auditing and other internal functions); (2) personalize and improve your experience with Our Sites and Our products and services; (3) send you promotional materials and other communications (for example, emails, mailings, newsletters and the like); (4) communicate with you about Our products and services; (5) communicate with you and administer your participation in contests, sweepstakes, events, surveys or market research; (6) protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; (7) reduce credit risk and manage collections; (8) improve security and administer the Sites; and (9) comply with relevant industry standards and policies, including this Privacy Policy and Our Terms of Use.
We also process your personal information to comply with and enforce applicable legal requirements to which We are subject and for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
FOR USERS OUTSIDE OF THE UNITED STATES: To the extent required by applicable law, if We plan to use the personal information We obtain for any other purpose, then We will provide an additional notice to you to describe the purposes for which We will use the information and Our legal basis for doing so.
Use of Cookies and Other Automated Technologies
We use information collected through cookies, web beacons, web server logs and other automated means to (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with the Sites; (3) tailor Our products and services around your preferences; (4) measure the usability of Our Sites and the effectiveness of Our communications; and (5) otherwise manage and enhance the Sites and Our products and services, and help ensure they are working properly.
We also use third-party analytics services on Our Sites, which use cookies and similar automated technologies to collect data (such as IP address) to evaluate use of and interaction with Our Sites. To the extent required by applicable law, We will obtain your consent before using cookies for analytics purposes.
On Our Sites, We use the tracking technology (1) Demandware Analytics - We use Demandware Analytics to help administer and optimize the ecommerce portions of Our Sites; (2) Channel Intelligence by Google - We use this tool to track orders, sales and traffic on Our Sites. We use this information to improve Our Sites and the e-commerce experience; (3) Google Tag Manager and Mailchimp - We use these tracking tools to track user behavior over time and across third-party sites to improve the effectiveness of Our online advertising; (4) We collect information about what ads users view and whether they click on the ads. We use this information to improve and customize Our advertising; and (5) Google Analytics - We use Google Analytics to collect information about how visitors use Our Sites. For example, We collect details of Our Sites where the visitor has come from and the total number of times a visitor has been to Our Sites.
Interest-Based Advertising
When you visit the Sites, both We and certain third-parties (such as Our advertising networks, digital advertising partners and social media platforms) collect information about your online activities, over time and across third-party websites (such as on websites that serve our ads). We may use such information to provide you with tailored advertisements about goods and services of interest to you. We also may obtain information for this purpose from third-party websites on which Our ads are served. You may see certain ads on other websites because We engage third-party ad buying networks (such as Facebook and Google). Through such buying networks, We can target Our messaging to users through demographic, interest-based and contextual means. The information Our ad networks may collect on Our behalf includes data about your visits to websites that serve Maven West ads, such as the pages or ads you view and the actions you take on the websites. This data collection takes place both on Our Sites and on third-party websites that participate in these ad networks. This process helps us track the effectiveness of Our marketing efforts.
To the extent required by applicable law, We will obtain your consent before using your information for interest-based advertising.
4. When Do We Share Personally-Identifiable Information and Usage Information with Others?
We do not disclose personal information We collect about you, except as described in this Privacy Policy.
Co-Sponsored Contests, Sweepstakes and Offerings
Some of Our contests, sweepstakes and other offerings that are made available on or through the Sites from time to time may be co-sponsored by another company. In those situations, unless you instruct Us otherwise, the information We obtain from you in connection with such contest, sweepstakes or offering may be shared with Our co-sponsor and in accordance with terms disclosed in such contest, sweepstakes or offerings. In those situations, Our co-sponsors will have the right to use your information for their own purposes, in accordance with their own policies and in particular in accordance with any specific disclosures made to you at the time you participate in such contest, sweepstakes or offering. We are not responsible for the privacy practices of Our co-sponsors.
Service Providers
We use third party partners to provide Our e-commerce solution and to help operate the Sites and deliver Our products and services. We may share your information with third party e-commerce solution partners, Our affiliates, service providers and other third parties that provide products or services for or through the Sites or for Our business (such as loyalty program or membership program service providers, site hosting or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, wireless device applications, or other similar service providers that use such information on Our behalf). With respect to payment processing, for United States sales, We may interact with a 3rd Party payment processor, which then shares your information with payment providers (e.g., PayPal) for the purpose of processing payments. Similarly, for international sales. As required by law, all service providers have entered into legally binding agreements requiring them to (1) use personal information only as necessary to perform services on Our behalf and (2) implement appropriate data security and confidentiality obligations, in accordance with applicable law.
Legally Compelled Disclosures
We cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights. We may disclose personal information and other information when We believe it is necessary to identify, contact, or bring legal action against persons or entities to protect Maven West or Our customers or when We believe that disclosure is required by the law or legal process. We may disclose user information to government authorities or to other third parties when compelled to do so by government authorities, at Our discretion or as required by law in Our good faith belief, including but not limited to in response to court orders and subpoenas and as otherwise required in connection with a judicial or government proceeding or legal process. This may include in connection with the enforcement of this Privacy Policy or Our Terms of Use. We also may disclose user information when We have reason to believe that someone is causing injury to or interfering with Our rights or property, other users of the Sites, or anyone else who could be harmed by such activities.
Business Transfer
We also reserve the right to transfer personal information We have about you in the event We sell or transfer all or a portion of Our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
5. For Users Outside of the United States:How Long We Retain Personal Information
To the extent permitted by applicable law, We typically retain personal information We obtain about you for as long as it is needed (1) for the purposes for which We obtained it, in accordance with the terms of this Privacy Policy, which generally means that We will keep your personal information for the duration of Our relationship or as long as you keep your account open with us; or (2) to take into account applicable statute of limitation periods and comply with mandatory applicable laws. As described in the “Your Rights” section of this Privacy Policy, to the extent provided by the law of your jurisdiction, you may request that We delete your information or restrict the processing of such information by contacting us as indicated below.
6. Your Choices
We offer you certain choices in connection with the personal information We collect about you. For example, at the time you are requested to provide personal information on the Sites, you may have the opportunity to elect to, or not to receive correspondence from Us. If you wish to opt out of Our correspondence, you may also do so at any time by updating your communication preferences by contacting Us as indicated in the “How to Contact Us” section. You may also opt out of Maven West Clothing's promotional emails at any time by clicking on the opt-out link within the email you receive. Please note that it may take up to two weeks for your request to become effective and during such time you may receive email notifications from Maven West Clothing. If you opt out of receiving promotional correspondence from Us, We may still contact you in connection with your relationship, activities, transactions and communications with Us. Also, unless required by applicable law, We will not be responsible for any communications that you may receive from entities that received your personal information prior to such request. In these cases, please contact that entity directly.
Where required by applicable law, We will obtain your consent to send you marketing communication and newsletters about Our products and services, and invite you to participate in events, contests, sweepstakes and surveys.
To learn more about managing your preferences in relation to the data We collect on an automated basis, please https://www.marcjacobs.com/legal-copy/ad-and-cookie-policy.html. Certain web browsers allow you to instruct your browser to send Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. Our Sites check whether user DNT settings are turned. When they are turned on, We act accordingly to prohibit tracking, which may impact the product recommendations and other features that users see on Our Sites.
7. For Users Outside of the United States: Your Rights
To the extent provided by the law of your jurisdiction, you may request access to the personal information We maintain about you or request that We correct, update, amend, or delete your information, or restrict the processing of such information by contacting Us as indicated below. You also may review and correct the personal information that has been collected by Maven West Clothing and is stored in your user account on the Maven West Clothing Website by logging in to your account within the Maven West website or by contacting Info@mavenwestclothing.com.
Subject to applicable law, you also have the right to receive, in a structured, commonly used and machine-readable format, the personal information that you have provided to Us about you, with your consent or based on a contract to which you are party. You have the right to have this information transmitted to another company, where it is technically feasible.
To exercise these rights, please contact Us as indicated in the “How to Contact Us” section below. If you are a resident of the EEA, you also may lodge a complaint with a data protection authority if you are not satisfied with Our response, in particular in the EEA country of your habitual residence, place of work, or of an alleged infringement of the EU General Data Protection Regulation.
We will endeavor to respond to your request as soon as practicable. Before We are able to respond to your request, however, We may ask you to verify your identity and to provide other details to help Us address your request.
8. Your California Privacy Rights
If you reside in California, you have the right to ask Us one time each year if We have shared personal information with third parties for their direct marketing purposes. To make such a request, please send Us an Info@mavenwestclothing.com.
9. For Users Outside of the United States: Data Transfers
The personal information that We collect from you or that We may receive from third parties, including Shopify, will be processed by Maven West Clothing in the United States. We also may share this information with Our affiliates, including those located in the United States. In addition, Our service providers may be located in countries other than the country in which you originally provided your personal information. These countries may not have the same data protection laws as the country in which you provided the personal information. In particular, the United States has not been recognized by the European Commission as providing an adequate level of data protection. If transfer your personal information to other countries, We will protect that information as described in this Privacy Policy.
10. Security
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
11. Third-Party Features
Our Sites may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins (e.g., Facebook or Twitter). These online services and third-party features may operate independently from Us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which We strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by Us, Maven West Clothing is not responsible for these third parties’ information practices.
Please be aware that if you disclose personal information on social media sites, website message boards or chat areas, that information may be collected and used by third parties without Our knowledge and may result in unsolicited communications from third parties. Such activities are beyond Our control and subject to those third parties’ privacy statements.
12. Children’s Privacy
Maven West is concerned about the safety of children when they use the Internet. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit. Our Sites are designed for a general audience and are not directed at children. Accordingly, We do not knowingly collect personal information from children under the age of 13 (or other age where parental consent may be required) without prior verifiable parental or guardian consent when legally required. If We become aware that We have inadvertently received personal information from a customer without the legally required prior verifiable parental or guardian consent, We will delete such information from Our records.
13. How to Contact Us
Maven West Clothing: Info@mavenwestclothing.com
This Privacy Policy has been developed out of respect for the privacy preferences and choices of Our customers. Questions or comments may be directed to: email: Info@mavenwestclothing.com